FAQ2024-11-26T19:10:45+00:00

FAQ

Answers to common questions below…

What is an Escape Room?2024-12-20T19:16:26+00:00

– An immersive adventure game where you enter a themed room. The objective of each room is to use problem-solving, communication, and teamwork to solve puzzles and ultimately escape the room in under 60 minutes

What are your hours?2024-11-26T18:27:54+00:00

– Normal business hours are as follows:
Monday – Saturday: 10:30 AM – 8:30 PM
Sunday: Closed

How much does it cost?2024-11-26T18:28:12+00:00

– Adults (18 – Over):  $25.00 per person
– Students: (17 – Under): $20.00, with an accompanying adult.

Are the rooms ADA compliant?2024-11-26T18:28:30+00:00

– Yes.  All our rooms are ADA accessible and should you need special accommodations, please contact us 24 hours in advance as we will try and support your requests.

Are the rooms scary?2024-12-20T17:41:24+00:00

No. We pride ourselves on our rooms being very family friendly. Some rooms have dim lighting, but none have anything scary.

What happens if I leave? What happens in an emergency?2024-12-19T19:58:23+00:00

 – If you experience an emergency, you are able to exit the room anytime. Each room has an emergency key that will be shown to you upon entry for you to leave quickly.

Can I bring my cell phone in the room?2024-12-19T19:58:45+00:00

– You can take it in with you, but we encourage you to keep it stored away unless absolutely necessary. You will not need your phone for any of our puzzles.

How long will I be inside?2024-12-19T19:59:24+00:00

 – All three of our rooms have a duration of 60 minutes.

Are tickets refundable?2024-12-19T19:59:40+00:00

– This will be reviewed on a case by case basis.

I booked a room and need to reschedule. What are my options?2024-11-26T18:30:40+00:00

 – if you need to reschedule, your confirmation email has rescheduling information. If you need further assistance, feel free to reach out, however we require a 24 hour notice to reschedule.

Will my group be the only ones in the room?2024-11-26T18:30:58+00:00

– Yes All groups are private. You and your team will not be joined by any other players.

Are there any age requirements?2024-12-19T20:00:04+00:00

All of our rooms are family friendly, and we see people of all ages.

What happens in an emergency?2024-11-26T18:31:30+00:00

– While you are in a room, you are monitored by an Escape 812 Gamemaster at all times. At no time will your safety and well-being be in jeopardy; In case of emergency, you will be promptly removed from a room.

Am I being videotaped?2024-11-26T18:31:58+00:00

 – Yes, mostly for sale on an off-shore black market.  NO!  We only use the video for monitoring the game, there is no actual recording of the game, even if we wanted to – we can’t. It’s just weird.

CAN YOU ESCAPE IN 60 MINUTES?

Join us for a 60-minute mind-bending escape from reality while using logic, strategy, and problem solving!

Fun for the whole family, create company/team building events, special occasions, or just something different to do!

Go to Top